Every order is carefully prepared in our logistics facility and shipped as quickly as possible. We work exclusively with reliable carriers to ensure fast, secure delivery. For information about returns, please visit our dedicated page.
Processing time
All orders are processed within 1–2 business days. During periods of high demand, a slight additional delay may occur.
Delivery times and methods
Delivery times vary depending on your country and the carrier selected at checkout.
These times are estimates provided by our shipping partners. Once your package has shipped, you will automatically receive a tracking number.
Shipping fees
Shipping is free for all orders over €50. For orders below that amount, shipping fees apply and are calculated automatically at checkout.
Duties & taxes
For certain destinations outside the European Union, customs duties or import taxes may apply. These fees are the customer's responsibility.
If you receive an unexpected customs invoice, please don't hesitate to contact us at contact@korven-studio.com.
Order tracking
As soon as your package leaves our warehouse, you'll receive an email with your tracking link. This will let you follow the progress of your delivery in real time.
Damaged or lost package
If your package arrives damaged or appears to have been lost by the carrier, contact us immediately at: contact@korven-studio.com
Our team will help you open an investigation or arrange a reshipment if needed.
Need help?
For any questions about the shipping of your order, our team remains at your disposal: 📩 contact@korven-studio.com
